Contact Us

We look forward to helping you with your inquiry regarding the products or services that our company offers. You can contact our support representative via email, and we will respond to you as soon as possible.

Customer Service Time: 24 Hours. Our customer service is managed by few people who take time to answer each email personally and sincerely. It might take 1 business day (usually sooner) to answer your message, but we assure you that we're taking your emails responsibly and will respond to you shortly!

Remember to include your Order Number if you have one if you are enquiring about a current order so we can retrieve your details easily from our systems.

Customer Service Hours: 9:00 AM–6:00 PM (ET), Monday–Friday, excluding U.S. public holidays.
We are currently experiencing a higher volume of inquiries than usual and apologize for any delays in our response times. Thank you for your patience and understanding.

When on a weekend or holiday, you can email us your query and we will respond as quickly as possible (within 48 hours). Remember to include your Order Number so we can retrieve your details easily from our systems.

Thank you for choosing Cottonease. We appreciate your support and look forward to assisting you.